So you find yourself in a place where an injury has occurred and you now need Physical Therapy. The first thing you may say to yourself is where and what Physical therapist should I go to. The good news is there are many Physical therapists in New York City. The bad news, however, is there are many Physical therapists in New York City. The large amount of options available to Manhattanites is both an advantage and disadvantage. The main purpose of this blog is to help you understand the most effective ways to search for and decide on which physical therapist to choose. I may be slightly biased as I would encourage all prospective patients to choose me and my office, “Integrative Physical Therapy of NYC”. Or at the very least consider my office for physical therapy. However, I am a realist and do understand that my location and my practice may not be the best fit for everyone. So let’s get started with the process of finding the right physical therapist for you.
A very common way to be referred to a physical therapist is by a general MD, ortho or even pain management doctor that you have seen. This can be a very reliable avenue as the doctor should always trust who he or she is referring to. The medical doctor usually will have some type of a professional relationship with the physical therapist. In my own practice at Integrative physical therapy of NYC, we have a strong referral base from medical doctors. We built that relationship because of the excellent care we provide. It is focused on patient centered care. The referring physician should know who is a solid physical therapist and how they practice. The feedback comes from their patients and the results.
I have heard from some medical doctors that they are specifically aware of physical therapy practices that run as mills. That is a nice way of saying that patients are not focused on as individuals but are treated more as a warm body to fill tables. Those practices tend to lose sight of the patient along the plan of care. These practice models often overwhelm the physical therapist and are placing either assistants or aides to direct exercises and answer questions. These practices are often run by bigger corporations focused on the bottom line. In addition, many hospital based physical therapy offices are known for high volume and sub par care. Unfortunately, in this health care environment, it is extremely challenging to operate an intimate physical therapy clinic in Manhattan. The main issue is huge overhead but finding that balance of keeping care top notch and making a profit can be done.There is one issue that arises when completely relying on your doctor. I would say be extremely careful if the doctor is telling you should really go to the physical therapist that work in his or her office. You may be asking now why would he say that. I am saying that because the therapist that works in the medical doctor’s office is working for the doctor. That therapist may not be a good therapist or you may not even need physical therapy. There are many ways the medical doctor will benefit from that scenario, mostly financially.
Another common way for a patient to find a physical therapist is through a recommendation of a friend, family member or co-worker. I find that in my own practice a large part of my business comes from this type of referral source. That, in my opinion, is the best way to get new patients in the door because it tells me other patients were happy with me and my staff. They are so satisfied with the results that in fact, they are now marketing for me. Why does this occur for my business? That is simple; we get patients better and treat every patient with full individualized attention. In addition, we provide a warm and friendly environment. Patients are coming to us in pain and being understanding and caring goes a long way. I e-mail them to see how they feel after the 1st visit. I answer their questions when they are in the office and even by e-mail whenever they contact me. Aside from all that focused attention the patient is referred by a trusted individual who has had a good experience with me and my physical therapy practice.
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